These Terms of Service ("Terms") govern your use of landfallfreight's website and freight forwarding services. By requesting a quote or engaging our services, you agree to these Terms.
1. Nature of Services
landfallfreight acts as a freight forwarder and, where applicable, a licensed customs broker. We arrange transportation, customs clearance, and related logistics services on your behalf through ocean carriers, air carriers, trucking companies, and other third-party providers. We do not own or operate vessels, aircraft, or trucks directly; our role is to coordinate and manage your shipment through these providers.
2. Quotations
Quotes provided are estimates based on the information you supply and prevailing market rates at the time of quotation. Unless stated otherwise, quotes are valid for 14 days and are subject to change based on carrier rate adjustments, fuel surcharges, currency fluctuations, or changes to shipment details. Final charges are confirmed upon booking.
3. Limitation of Liability
Our liability for loss, damage, or delay is limited to the terms set out in the applicable bill of lading, air waybill, or carrier tariff, and standard industry liability conventions (such as the Carriage of Goods by Sea Act or Warsaw/Montreal Convention, as applicable). We are not liable for indirect, consequential, or special damages, including lost profits or business interruption, except where prohibited by law.
4. Payment Terms
Invoices are due according to the payment terms confirmed at booking, typically prior to release of cargo at destination unless credit terms have been separately established. Late payments may incur interest charges and may result in cargo holds until payment is received in full.
5. Customer Responsibilities
You are responsible for providing accurate and complete information about your shipment, including commodity descriptions, values, weights, and dimensions, and for ensuring your goods comply with applicable import and export regulations. You are liable for any fines, penalties, or delays resulting from inaccurate or incomplete declarations.
6. Dispute Resolution
Any disputes arising from these Terms or our services will first be addressed through good-faith negotiation between the parties. If unresolved, disputes will be settled through binding arbitration in Houston, Texas, in accordance with the rules of the American Arbitration Association, except where applicable law requires otherwise.
7. Modifications to Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes take effect constitutes your acceptance of the updated Terms.