Ship from China to the US
From $63.00 for 1 kg

We currently ship to the United States, Puerto Rico, Canada, Australia, New Zealand, the United Kingdom, Germany, France, Italy, Spain and the Netherlands. Available routes differ by country — choose your destination in the shipping estimate above to see them.

Transit times depend on the route. Please refer to the transit time shown for each route in the shipping estimate and when you submit a shipment. Transit time starts when your package leaves our warehouse; holidays and customs inspections may cause delays.

All our routes include import duties and taxes for the destination country. You won't pay anything extra at delivery or receive a separate tax bill.

Sign up for free and complete your profile — your personal China warehouse address appears on your dashboard, with your member ID (e.g. LF3827) in the recipient name. Use this address exactly when ordering on Taobao, 1688 or Pinduoduo so we can match your parcels. Pre-alerting your tracking numbers helps, but isn't required as long as your member ID is on the label.

Parcels are stored free for 60 days from the day they arrive, and your dashboard reminds you from day 50. Storage after 60 days is charged at a rate quoted by our support team, paid with your shipment invoice. Parcels still here 90 days after the free period ends are treated as abandoned — we'll notify you by email or WhatsApp at least 15 days before disposing of them.

Yes — that's package consolidation. Select several received parcels in My Parcels and submit them together. We pack them into one box so you pay for one international shipment. You can also choose value-added services such as removing original packaging, extra protection, or an inspection with photos.

By chargeable weight: the greater of the actual weight and the volumetric weight, rounded up to the next 0.5 kg. Volumetric weight = length × width × height (cm) ÷ 5000 for air or ÷ 6000 for sea. Prices on the homepage are estimates; the final cost is based on the packed weight and size, and you confirm it before paying.

You can cancel free of charge from your order page any time before you pay. If you cancel after paying but before your shipment leaves our warehouse, we refund the payment minus the actual processing fee and any value-added services already done. Once shipped, payments are not refundable — customs seizure or loss is handled as a claim. Raise any weight questions before paying; payment confirms the weight. See our Refund Policy.

Once your shipment is packed, we confirm the final cost and you can see the invoice on your order page. Follow the instructions there: when online payment is available, click "Pay Now"; otherwise tap "Pay via WhatsApp" and we'll send you the payment details. All prices are in US dollars (USD). We ship as soon as your payment is confirmed.

We can't ship: standalone lithium batteries and power banks; liquids, creams, aerosols and powders; strong magnets; knives, weapons and replica weapons; counterfeit goods; food (including meat and fresh produce); medicines and supplements; tobacco and e-cigarettes; flammable or explosive items; cash and precious metals; animals, plants and seeds. Electronics with built-in batteries can only go on designated sensitive-goods routes. Exact rules depend on each route — if you're not sure, ask us on WhatsApp before you buy. See our Terms of Service for details.

We photograph every parcel when it arrives. If we find damage, we'll mark it on your dashboard with photos and you choose what to do: keep it, have it repacked with extra protection, or contact us. You can always reach us by WhatsApp or email.

If a shipment is seized by customs or lost, we compensate the declared value, up to $5 per kg of the shipment's chargeable weight; the shipping fee is not refunded. Shipping insurance premiums and coverage are quoted by our support team: tick “I need shipping insurance” when you submit a shipment and contact us on WhatsApp to confirm. Damage, missing items and delays are not covered, so we recommend reinforced packing for fragile items. Shipments held because of an inaccurate declaration or prohibited items are not compensated — see our Terms of Service.