landfallfreight ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have as a client or website visitor.
1. Information We Collect
We collect information you provide directly, such as your name, company name, email, phone number, and shipment details submitted through our quote and contact forms. We also collect standard website usage data, including pages visited and browser type, via cookies and similar technologies.
2. How We Use Your Information
We use information you submit to prepare freight quotes, coordinate shipments, communicate with you, process customs and DDP documentation, and improve our services. We also use website activity data to measure traffic, understand advertising performance, and attribute quote requests and contact actions to our marketing campaigns.
3. Information Sharing
We share information only as needed to perform our services — including with ocean and air carriers, customs brokers, and trucking partners involved in your shipment — and with government authorities where required by law (e.g. US Customs and Border Protection). We do not sell your personal information to third parties.
4. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, but we work to use commercially reasonable measures to protect your data.
5. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal and contractual recordkeeping requirements (such as customs documentation retention). To make a request, contact us at [email protected].
6. Analytics, Advertising, and Cookies
Our website uses Google Analytics 4 and Meta Pixel. These services may use cookies or similar technologies to collect information such as pages visited, browser and device information, approximate location derived from an IP address, referring campaign, and interactions such as a completed quote request or a contact-link click. We use this information for site analytics, advertising measurement, and campaign optimization.
Our configured Meta events do not intentionally send the cargo details or contact information entered into our quote form. Google and Meta may process website activity data under their own privacy terms. You can control cookies through your browser settings and use the advertising preference controls offered by those providers; restricting them may reduce measurement accuracy.
7. Policy Updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date. Continued use of our services after changes take effect constitutes acceptance of the revised policy.